Event Cancelled?

Here's exactly what happens.

Your Refund Is Automatic

When a host cancels an event:

• •Every paid order is refunded automatically — you don't need to do anything
• •The ticket price goes back to your original payment method
• •Service fees are non-refundable

How fast the money appears depends on your bank or card issuer.

Check Your Ticket Status

Cancellations can be sudden, so double-check before heading out:

1. 1.Open My Tickets — a cancelled event's ticket will no longer be active
2. 2.Check the event page itself
3. 3.Follow the host's page or socials for announcements — hosts often post the news there first

Event Postponed Instead?

If the host reschedules rather than cancels:

• •Your ticket stays valid for the new date automatically
• •Can't make the new date? You can self-refund from your ticket in My Tickets (ticket price; fees are non-refundable)

Refund Didn't Arrive?

1. 1.Confirm the charge and refund against the same payment method you used
2. 2.Give your bank a few business days
3. 3.Still nothing? Email support@discoverrally.com with the event name and your order details — we'll trace it with Stripe