Privacy Policy

Last updated: July 21, 2026

This Privacy Policy describes how Aiviont LLC ("we", "us", or "Rally") collects, uses, and shares your information when you use our platform. Rally is owned & operated by Aiviont LLC.

1. Information We Collect

1.1 Information You Provide

When you use Rally, we collect information you provide directly to us, including:

Account information (name, email, phone number)
Payment information (processed securely by Stripe)
Event information (event details, ticket purchases)
Organization information (if you're an event host)
Communications with us (support requests, feedback)

1.2 Automatically Collected Information

Device information (browser type, operating system)
Usage data (pages visited, features used)
Location data (IP address, approximate location)
Cookies and similar tracking technologies

1.3 SMS/Text Messaging Data

If you opt in to receive SMS messages, we collect:

Mobile phone number
Carrier information
SMS opt-in/opt-out preferences
Message delivery status
Timestamp of consent

We do not sell or rent your phone number. SMS data is only used to send you messages you've consented to receive and to comply with legal requirements.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve Rally services
Process ticket purchases and payments
Send event reminders and notifications
Communicate with you about your account
Prevent fraud and enhance security
Analyze usage patterns and improve user experience
Comply with legal obligations

3. Information Sharing

We share your information only in the following circumstances:

With Event Hosts: When you purchase tickets, we share your name and contact information with the event organizer.
With Service Providers: We use trusted third-party services to operate our platform:

Stripe - Payment processing and merchant services
Telnyx - SMS/text message delivery
AWS SES - Email delivery services
Zoom - Video conferencing for demos and events
Supabase - Database and authentication services
Vercel - Web hosting and infrastructure

For Legal Reasons: When required by law, subpoena, or to protect our rights.
With Your Consent: We may share information when you explicitly consent.

We never sell your personal information to third parties. All service providers are contractually obligated to protect your data and use it only for the purposes we specify.

4. Your Rights & Choices

4.1 Access & Update

You can access and update your account information in your profile settings.

4.2 Delete Your Account

You can request account deletion by contacting support@rally.app. We'll delete your data within 30 days, except as required by law.

4.3 Marketing Communications

You can opt out of marketing emails by clicking "unsubscribe" in any email or updating your preferences in settings.

4.4 SMS Messages

Reply STOP to any SMS to unsubscribe from future messages.

4.5 GDPR Rights (EU Users)

If you're in the EU, you have additional rights including data portability and the right to object to processing.

4.6 CCPA Rights (California Users)

California residents have the right to know what personal information we collect and request deletion.

5. Data Security

We implement industry-standard security measures to protect your information:

Encrypted data transmission (HTTPS/TLS)
Secure payment processing through Stripe (PCI DSS compliant)
Regular security audits and monitoring
Access controls and authentication

While we take reasonable measures to protect your data, no system is 100% secure. We cannot guarantee absolute security.

6. Cookies & Tracking

We use cookies and similar technologies for:

Authentication and session management
Remembering your preferences
Analytics and performance monitoring
Security and fraud prevention

You can control cookies through your browser settings. Disabling cookies may limit some functionality.

7. Children's Privacy

Rally is not intended for users under 13. We do not knowingly collect information from children. If you believe we've collected data from a child, please contact us immediately.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

Account Data: Retained while your account is active and for 3 years after account closure
Purchase History: Retained for 7 years for tax and legal compliance
SMS Consent Records: Retained for 4 years after opt-out (required by TCPA)
Payment Information: We do not store payment card details; Stripe retains this per their policy
Marketing Data: Deleted within 30 days of opt-out or account deletion

You may request deletion of your data at any time by contacting support@discoverrally.com. Some data may be retained as required by law or for legitimate business purposes.

9. International Data Transfers

Your information may be processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses for EU data transfers.

10. Changes to This Policy

We may update this privacy policy from time to time. We'll notify you of significant changes via email or a notice on our platform. Continued use after changes constitutes acceptance.

11. Data Controller

The data controller responsible for your personal information is:

Legal Name: Aiviont LLC

Operating As: Rally

Website: https://discoverrally.com

12. Contact Us

If you have questions about this privacy policy or your data, contact us:

Privacy Email: jaden@discoverrally.com

Support: support@discoverrally.com

Company: Aiviont LLC

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