Terms of Service

3.1 Account Creation

You must provide accurate, complete information when creating an account. You are responsible for maintaining the security of your account credentials.

3.2 Account Eligibility

You must be at least 13 years old to use Rally. Users under 18 must have parental consent.

3.3 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms.

4.1 Purchase Agreement

When you purchase tickets, you enter into a binding contract with the event organizer, not Rally. We facilitate the transaction.

4.2 Payment Processing

Payments are processed securely through Stripe. We do not store your full payment card details.

4.3 Platform Fees

Rally charges service fees on ticket purchases. These fees are clearly displayed before purchase and are non-refundable.

4.4 Ticket Transfer

Tickets may be transferred to other users through the platform. Original purchaser remains responsible for ticket use until transfer is complete.

5.1 Refund Policy

Refund eligibility is determined by the event organizer's refund policy. Rally does not guarantee refunds.

5.2 Event Cancellations

If an event is cancelled, refunds are processed according to the organizer's policy. Rally fees may not be refundable.

5.3 Processing Time

Approved refunds are processed within 5-10 business days to your original payment method.

8.1 Rally's IP

All content, features, and functionality are owned by Aiviont LLC (operating as Rally) and protected by copyright, trademark, and other intellectual property laws. The Rally name, logo, and all related marks are trademarks of Aiviont LLC.

8.2 User Content

You retain ownership of content you submit (event listings, images, descriptions). By submitting content, you grant Rally a license to use, display, and distribute it on the platform.

8.3 Copyright Infringement

We respect intellectual property rights. If you believe content infringes your copyright, contact us at dmca@rally.app.

9.1 Service "AS IS"

Rally is provided "as is" without warranties of any kind, express or implied. We do not guarantee uninterrupted or error-free service.

9.2 Event Responsibility

Rally is not responsible for the quality, safety, or legality of events. Event organizers are solely responsible for their events.

9.3 Limitation of Liability

Rally's liability is limited to the fees paid to us in the 12 months prior to the claim. We are not liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or goodwill
• Event cancellations or changes
• Third-party conduct

11.1 SMS Consent

By providing your mobile phone number and opting in to receive SMS messages from Rally, you expressly consent to receive recurring automated marketing text messages (e.g., event reminders, promotions, updates) at the phone number provided. Consent is not a condition of purchase.

11.2 Message Frequency & Charges

Message frequency varies. You may receive up to 10 messages per month. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

11.3 Opt-Out Instructions

You can opt out of SMS messages at any time by:

• Replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message
• Updating your preferences in account settings
• Contacting support@discoverrally.com

After opting out, you will receive one final confirmation message.

11.4 Help & Support

For help with SMS messages, reply HELP or contact support@discoverrally.com. For terms and privacy: https://discoverrally.com/legal

11.5 Supported Carriers

Supported carriers include AT&T, T-Mobile, Verizon, Sprint, and most major U.S. carriers. Service availability may vary by carrier.

12.1 Governing Law

These Terms are governed by the laws of the State of Delaware and the United States, without regard to conflict of law principles.

12.2 Arbitration

Disputes will be resolved through binding arbitration in Delaware, except for small claims court or injunctive relief. You waive your right to a jury trial.

12.3 Class Action Waiver

You agree to resolve disputes individually, not as part of a class action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

12.4 Venue

Any legal action must be brought in the state or federal courts located in Delaware.

13.1 No Chargebacks

You agree to contact Rally support before initiating any chargeback or payment dispute. Initiating a chargeback without first attempting to resolve the issue with Rally may result in immediate account suspension and may be considered a breach of these Terms.

13.2 Fraudulent Chargebacks

If you initiate a fraudulent chargeback (disputing a valid charge you authorized), you agree to reimburse Rally for all costs and fees incurred, including chargeback fees, legal fees, and administrative costs. We reserve the right to pursue legal action for fraudulent chargebacks.

13.3 Service Fees Non-Refundable

All Rally service fees and platform fees are final and non-refundable, regardless of whether the underlying ticket purchase is refunded.

14.1 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14.2 No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

14.3 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

14.4 Force Majeure

Rally is not liable for any failure to perform due to circumstances beyond our reasonable control, including acts of God, war, terrorism, labor disputes, or internet/telecommunications failures.

14.5 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Rally and supersede all prior agreements.