SMS Terms & Messaging Policy

Last Updated: June 29, 2026

Owned & operated by Aiviont LLC d/b/a Rally — support@discoverrally.com

1. Program Overview

Rally operates automated SMS/MMS messaging programs and may send text messages to users who have provided their mobile phone number and given the appropriate consent. We send three categories of messages:

Program 1 — Verification / Two-Factor Authentication (2FA)

One-time passcodes (OTPs) and account verification codes used to confirm your identity when you sign up, log in, or perform a sensitive account action.

How consent is given: You provide consent when you enter your mobile phone number on the sign-up or login screen and tap “Send Code.” The consent notice is displayed at that point.

Program 2 — Account Notifications (Transactional)

Transactional messages related to your Rally account, including:

  • Team or co-organizer invitations
  • Ticket purchase confirmations and order updates
  • Event changes, cancellations, or important updates for events you are attending
  • Account security alerts and profile updates

How consent is given: By creating an account or accepting a co-organizer / team invitation, you agree to receive transactional account notifications at the phone number on your profile.

Program 3 — Marketing & Promotional Messages

Recurring automated promotional and marketing text messages from Rally and event organizers you follow or whose events you attend, including:

  • Event announcements, ticket drops, and on-sale alerts
  • Event reminders and lineup updates
  • Promotions, discount codes, and last-chance alerts from organizers
  • Rally platform updates and new features

How consent is given: By checking the explicit opt-in checkbox at ticket checkout or RSVP. Consent is not a condition of purchasing a ticket or RSVPing for an event. The checkbox is unchecked by default.

2. Message Frequency

Message frequency varies based on your account activity, the number of events you attend, and the organizers you follow or opt into.

  • Verification / 2FA: Only sent when you initiate a login or sign-up action.
  • Account Notifications: As needed based on your account activity and ticket purchases.
  • Marketing: Varies by organizer; typically 2–10 messages per month per organizer you opt into.

3. Message & Data Rates

Message and data rates may apply.

Standard message and data rates charged by your mobile carrier may apply to messages you receive from Rally. Rally does not charge for text messages beyond any applicable carrier fees. Contact your wireless carrier for details about your plan.

4. How to Opt Out (STOP)

You may opt out of any Rally SMS program at any time by replying to any message with one of the following keywords:

STOPSTOPALLUNSUBSCRIBECANCELENDQUIT

After texting a stop keyword, you will receive a one-time confirmation message confirming that you have been unsubscribed. You will not receive any further messages from that program.

To re-subscribe to marketing messages, reply START to any message from Rally or re-check the SMS opt-in at your next ticket checkout.

You may also manage your SMS preferences at any time in your Rally account under Settings → SMS Notifications.

5. Help

For help, reply HELP or INFO to any message from Rally. You may also contact our support team:

Email: support@discoverrally.com

Web: discoverrally.com/contact

6. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to the terms and coverage of your wireless carrier. Rally is not responsible for delays or failures in message delivery caused by carrier issues, network outages, or factors outside our control.

7. Privacy & Data Sharing

We do not sell, rent, or share your mobile phone number or SMS opt-in / opt-out data with third parties for their own marketing purposes.

Your phone number and SMS consent data are used solely to operate Rally’s SMS programs as described in this policy. We may share your data with our SMS service providers (such as Twilio) solely to deliver messages on our behalf and in accordance with our contractual data processing requirements.

For full details on how Rally collects, uses, and protects your personal information, see our Privacy Policy.

8. Supported Carriers

Rally’s SMS programs are available on all major US wireless carriers, including but not limited to: AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, US Cellular, MetroPCS, and Cricket Wireless. Availability may vary by carrier and region.

9. Changes to This Policy

Rally reserves the right to update this SMS Terms & Messaging Policy at any time. Material changes will be communicated via the Rally platform or by text message where required by law. Continued use of Rally’s SMS programs after changes take effect constitutes acceptance of the updated policy.

10. Related Policies

Contact

For questions about this policy or our SMS programs, contact:

Rally — owned & operated by Aiviont LLC

Email: support@discoverrally.com

Miami, Florida