Your Team on Rally
Rally events are team sports. Here's how to structure the crew and pay them.
Team Roles
Add people to your organization or a specific event with a role that matches their job:
- •Admin — nearly full org control (manage events, refunds, team)
- •Event manager — run events end to end, including refunds and the door
- •Co-organizer — event collaboration
- •Door staff / Security — scan tickets, manual check-in, door operations
- •Media — content access
- •Promoter — sells (see below); no operational access
Permissions follow the role — door staff can scan but not refund; promoters can't touch operations at all.
Promoters & Their Links
Give each promoter a personal tracking link for your event — a clean URL with their name on it. Rally tracks every click, conversion, and dollar through each link, so you always know who's actually driving sales.
Commissions
- •Set a commission rate per promoter — at the org level, or override it per event
- •When a sale comes through their link, the commission is computed on the ticket revenue from that sale and recorded automatically
- •Promoters see their own numbers (clicks, sales, pending earnings); you see everyone's
- •For free events, links still track — the scoreboard is headcount instead of revenue
Flat-Pay Staff
Working with staff on a flat rate instead of commission? Add them with a committed flat amount and settle staff pay from the event when it wraps.
Where the Money Comes From
Promoter commissions and staff pay come out of your event proceeds — you set every rate, so build them into your ticket pricing.