SMS Program

Last updated: June 2026

Program Description

Rally (owned & operated by Aiviont LLC) sends text messages to users who have explicitly opted in. Messages include:

  • Order confirmations and ticket delivery with QR codes
  • Event reminders for upcoming events you have tickets to
  • New event announcements from hosts you follow
  • Exclusive presale access and ticket drop alerts
  • Promotional offers and platform updates

How to Opt In

You can opt in to receive Rally SMS messages through any of the following methods:

1. Ticket Checkout

When purchasing tickets on Rally, the checkout page asks for an optional phone number. Checking the SMS opt-in box enrolls you to receive your order confirmation, ticket QR codes, and future event alerts from the host.

2. Host Profile — Text Alerts

On any event host's profile page on discoverrally.com, tap the "Alerts" button, enter your phone number, and check the consent box to receive SMS notifications when that host announces new events or ticket drops.

3. Account Settings

Logged-in users can enable or manage SMS preferences at any time from their account settings under the Notifications section.

4. Verbal Consent (In-Person)

A customer may provide verbal consent in person. An employee presents the consent process as follows: "Would you like to receive SMS notifications from Rally for event updates and promotions? By providing your phone number you consent to receive marketing and transactional text messages. Message and data rates may apply. Reply STOP to unsubscribe at any time." Upon agreement, the phone number is recorded and a confirmation SMS is sent.

Message Frequency

Message frequency varies based on your activity and the hosts you follow. You may receive up to several messages per week during active event periods. We aim to send only relevant, timely messages.

Costs

Rally does not charge for SMS messages. Standard message and data rates from your mobile carrier may apply.

How to Opt Out

You can stop receiving Rally SMS messages at any time by:

  • Replying STOP to any Rally text message
  • Replying CANCEL, UNSUBSCRIBE, or END
  • Visiting your account settings and disabling SMS notifications

After opting out you will receive one final confirmation message. No further messages will be sent unless you opt back in.

To re-subscribe after opting out, reply START or UNSTOP.

Help

Reply HELP to any Rally text message to receive support information, or contact us at support@discoverrally.com.

Privacy

We will not share, sell, or rent your mobile phone number to third parties for marketing purposes. Your number is used solely to deliver Rally messages you have consented to receive. View our full Privacy Policy.

Contact

Aiviont LLC — Rally
support@discoverrally.com
discoverrally.com